The Judicial Conduct Investigations Office
The Judicial Conduct Investigations Office (JCIO) supports the Lord Chancellor and the Lady Chief Justice in their joint responsibility for judicial discipline.
You can make a complaint via:
- Our portal: Making A Complaint - Customer Self-Service
- Post: Judicial Conduct Investigations Office, 81-82 Queen's Building, Royal Courts of Justice, WC2A 2LL
We do not accept complaints by telephone or email. You can find out how to make a complaint to us here.
Reasonable adjustments
If you need to request reasonable adjustments in order to make your complaint, please refer to our reasonable adjustments policy, then email a message with your request to: JCIO-RA-Requests@judicialconduct.gov.uk or leave a voicemail at: 020 7073 1614. Our business support team will then aim to contact you within two working days.
You must include the following information:
- Your name
- Your email and telephone details
- Your availability (preferably over the following two weeks)
- A short outline of what reasonable adjustments you require, and why
If you fail to provide the information requested, we will not respond to you.
Please make your reasonable adjustments request before you submit your complaint. However, if you require reasonable adjustments after you have submitted a complaint, please inform your caseworker.
Here are some of the potential adjustments that the JCIO can offer:
- Allowing a complaint to be given orally, rather than in writing
- Accepting a complaint via email or a voice note
- Extending a time limit
- Communicating over the phone in addition to written correspondence
- Communicating via a nominated third party
- Providing documents in an alternative format
Technical Support
If you experience technical problems with our portal, then please email: JCIOTechnicalEnquiries@judicialconduct.gov.uk.
Unreasonable behaviour
Our Unreasonable Behaviour Policy sets out what we consider to be unacceptable behaviour, and the actions we may take in response. The policy can be viewed here - JCIO Unreasonable Behaviour Policy
Press enquiries
Journalists can contact the Judicial Press Office here Judicial Press Office. Please note, this method of contact is strictly for journalists ONLY.
Enquiries from professionals
If you wish to contact the JCIO in a professional capacity, then please email general.enquiries@judicialconduct.gov.uk.